Step 1: Ensure the Fan Coil Unit (FCU) is turned on. If you have more than one FCU, check them all.

Step 2: Ensure that in the fuse panel, the FCU breaker(s) are turned on

Step 3: On the wall pad:

  • Click on Apps
  • Click on Settings
  • Click on User Configuration
  • Click on Refresh Devices for HVAC
  • Click OK twice and allow the wall pad about 30 seconds to refresh connection with the FCUs

Step 4: After this is complete, go back to the home screen of the wall pad and check if your thermostat(s) are displaying and functioning properly.

Step 5: If still not displaying properly, restart the wall pad one more time after running the previous steps.